Online Dispute Resolution
This page provides information regarding online dispute resolution in accordance with applicable European legislation, including access to the European Commission's Online Dispute Resolution (ODR) platform.
The following information is provided to comply with the legal information requirements under Article 14(1) of the ODR Regulation and applicable consumer dispute resolution legislation.
Information on online dispute resolution in accordance with Article 14, Paragraph 1 of the ODR Regulation and Article 36 of the VSBG.
The European Commission provides a platform for online dispute resolution, which you can find here: http://ec.europa.eu/consumers/odr. Consumers have the opportunity to use this platform to settle disputes about online purchases or service contracts..
